I was really nervous about bringing my beloved dog in for several hours to total strangers, but I began to feel comfortable right from the very first phone call. The lady on the phone asked all the right questions about my pup’s individual needs, and the ladies behind the counter when I showed up only built that impression of comfort and listening even more. The appointment was done way sooner than estimated, and when I came to pick her up she had an adorable ribbon with a flower tied around her neck, and I don’t think she has ever smelled so clean and felt so soft. She also has some weirdly shaped toe nails, which I was nervous about getting trimmed, but they turned out so great you can barely tell they are weird! On top of all this, the prices were super reasonable, and with the application of coupons I had, were obscenely good. They also recommended some supplements so that my wonderful velcro puppy would be more calm and less terrified the next time. I will definitely be bringing her back any time she needs care. Thank you so much! D.C.