About Our Hospital
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Do you take Pet Insurance?
Yes. There is a variety of insurance available for your pets. We recommend to research which best fits your needs. Some may only cover emergencies, while others will cover general…
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Do you take emergencies?
Yes. Emergency services are available 7 days a week. Since we are not open 24- hours, when we are closed we recommend Orange County Emergency Pet Clinic in Garden Grove. …
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Where is your clinic located?
We are located in the beautiful city of Orange, California. We are off the 55fwy off the East Chapman exit. We are conveniently located on the corner of E. Chapman…
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What are your hours of operation?
We are open seven days a week. Monday – Friday: 8 am to 7 pm Saturday & Sunday: 8 am to 6 pm Walk-in Vaccinations Our walk-in vaccination hours are…
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Can your office request my pet’s records from another vet office?
Yes. We work together with other veterinary offices to help ensure that we have all the accurate information about your pet’s health, vaccine history and more. Ensure to sign up…
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Why do you check my dog’s weight every time he/she comes in for a visit?
We keep track of your pet’s weight just like your doctor’s office keeps track of your height and weight each time you visit. Having an accurate and current measurement of…
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I have a hard time controlling my pet in the lobby. Can I make arrangements so I can take him/her into the exam room right away when I arrive?
We are happy to make arrangements to help make your visit as smooth and convenient as possible. When you call to schedule your appointment, please let us know that you…
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My pet is a handful. Can I pay my bill ahead of time or in the exam room so I don’t have to wait in the lobby after the exam is over?
We are happy to make arrangements to help make your visit as smooth and convenient as possible. When you come in, let us know that you would like to prepay…
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My pet is really well trained. Does he/she need to be on a leash/in a carrier when we visit the hospital?
For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at…
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I brought my pet to see the veterinarian for a problem, and my pet isn’t getting any better. What can I do?
Call us. Just like doctors, veterinarians sometimes need to try more than one treatment/medication to find the correct solution to cure or manage a pet’s condition. Please let us know…
